RPM Medical Assistant

Responsibilities: 

1. Facilitate patient identification, screening, and enrollment in the RPM Program.

2. Assess and triage patient readings, symptoms, and concerns.

3. Medically Assist Physicians:

• Record patient history and personal information
• Measure vital signs
• Assist physicians with patient examination
• Give injections as directed by Physicians
• Complete Phlebotomy
• Prepare blood and otherspecimens for laboratory tests
• Diagnostic Tests specified by the Physician

4. Set up and manage RPM for new patients assigned.

5. Provide technical support for RPM devices.

6. Follow up on orders, prescriptions, and pending lab results.

7. Assist providers with pending patient forms and documentation in patient charts.

8. Ensure patient consent forms are signed and scanned appropriately.

9. Communicate with patients, caregivers, and case managers to ensure all required services andsupplies are provided.

10. Respond to patient inquiries and provide comfort during distressing situations.

11. Maintain confidentiality of patient medical and financial information.

Administrative Responsibilities:

1. Welcome patients and visitors by greeting them in person or via telephone andaddressinginquiries.

2. Maintain and update patient accounts with personal and financial information.

3. Verify insurance details, including activation, deductible, co-pay, and service authorizationsbefore patient visits.

4. Optimize patient satisfaction by ensuring:

• Treatment rooms and exam tables are cleaned and prepared before each patient visit.
• All medical devices and equipment are sanitized and functional.
• Medicine cabinets remain locked at all times.
• The reception area is maintained and organized.

5. Schedule appointments in person or via telephone and document them in Practice Fusion.

6. Conduct appointment confirmation calls and follow-up calls for all patients seen the previousday:

• Confirm patient well-being, medication adherence, and any complications.
• Ensure patients return for diagnostic test results and follow-up visits.

7. Maintain patient schedules by notifying providers of patient arrivals and service delays.

8. Scan and send discharge notes to the House Call Team.

9. Maintain business office inventoryby:

• anticipating needed supplies
• placing and expediting orders for supplies
• verifying receipt of supplies
• scheduling equipment service and repairs

10. Collect patient charges; controlling credit extended to patients; filing, collecting, and expeditingthird-party claims

11. Scan all patient files into Practice Fusion and ensure all superbills are completed by 2 PM onWednesdays.

12. Attend RPM meetings and coordinate with the House Call and RPM teams.

13. Document all patient interactions and activities across necessary platforms.

14. Give updates to case managers, family members, and other departments as required.

15. Perform other duties and responsibilities as assigned by management.

Job Types: Full Time

If you’re interested or know someone looking for opportunity. Feel free to send your resume at [email protected].